royal mail sucks

this was just crazy i was well well pissed off last saturday.  so i happily sort all the cards to post some to uk some to latvia  seemed pretty straight forward go post and post everything but no.  i had pay extra co the post guy decided they are too thick im like what.  ur joking.  so i needed pay extra on each card. meaning for 7 cards i paid 7.50.   wich obvious was way out of order. so today i kind forgit about it i had go pick up a parcel from the main collection post office happily took my slip to the guy he takes it and dissapiers for like 15 min then states that he cant find it  so i ended up leaving him my number so they can call me when they actualy find it.  well not happy about this.  tne royal mail is getting worse and worse every time.  there are problems with everything. wich i dont think is acceptable. .,